Virus & Malware Removal

At Sovereign Services, we provide fast and affordable malware removal and virus remediation services to the Southeast Idaho and surrounding areas. With hundreds of new viruses being launched every day, protecting your data and devices against viruses is as important as putting a lock on the front door of your home or office. Without an antivirus strategy, you are practically inviting trouble. To safeguard your data you need security working in real time 24-7-365 to protect what matters most.

Malware can attack your computer from anywhere in many different ways. Whether from email links and attachments, browsing the web, insecure network connections, or even USB flash drives. Having proper policies in place or the correct software installed can help you avoid costly detrimental scenarios like a malware infection. If you believe your device has been compromised contact us and we will help.

Symptoms That Your Computer May Be Infected

  • Slow overall performance
  • Hard drive constantly being accessed (a.k.a. thrashing)
  • Sudden unwanted and annoying “pop up ads” while web browsing
  • Involuntary website redirects
  • Computer freezes or locks up
  • BSOD – computer suddenly crashes displays the Blue Screen of Death
  • Computer fails to start up
  • A window suddenly pops open with a warning the user’s computer is infected with a virus and then a virus scan is started that wasn’t initiated by the user. This in most cases IS the virus.

Best Practices to Prevent Computer Virus Infections

  1. Have an updated and active anti-virus scanner running in the background.
  2. Inspect and make sure you are getting Windows updates. Malware will corrupt the Windows Update Service and leave your operating system vulnerable.
  3. The greatest threat to a computer’s security is free software downloaded from the internet. Be very critical of what you download. Do a custom installation instead and uncheck additional software.
  4. Create a restore point before installing any software. This has saved me countless times. Malware will also delete restore points and corrupt the service.
  5. Back up your data. Having a clean data set to restore from will save you many headaches.
  6. Do not click on any link that pops up on the internet that demands you to take immediate action to fix your computer.
  7. Do not click on any link in your email if you don’t know the source it’s from.
  8. Remove adware from your browser to remove unwanted toolbars, search bars, pop-ups, and banners.
  9. Create user accounts for your children and guests as standard accounts. This will limit the amount of damage done to that account.